Please allow 1-3 days to process your order.
All orders are shipped from the United Kingdom via Royal Mail.
UK postage & packaging is £5.00 and will be sent via Royal Mail 1st Class Signed for which aims to be delivered to you within 1-3 working days.
International postage & packaging is £10.00 & sent via Royal Mail International Tracked and Signed for which aim to deliver to Europe within 3-5 working days and worldwide within 5-7 working days. Please keep in mind there could be a delay due to customs so please allow 10-21 days for your order to get to you.
Please note that any customs and import duties that occur after the order reaches its destination country must be paid by the recipient of the parcel.
I have no control over these charges. Customs policies and import duties vary widely between each country.
Please try your best to find what ring size you need before purchasing from O.A.K Collection. I prefer to avoid sending rings back and forth, changing sizes, and always love it if the ring fits the first time!
I hope that you will be happy with your purchase from O.A.K Collection but if that is not the case then you are welcome to return it. I guarantee to refund any item that you are not 100% happy with when you return it to me in it's original condition within 14 days of receiving your item. Refunds will be credited to your original method of payment (minus the delivery charge). If you have any questions feel free to contact me at email@example.com and I will try my best to help resolve your issue.
Any jewellery that appears to show any defects due to the result of general wear or neglect shall not be regarded as faulty. Returns may be sent back to me via second class, first class or signed for but I ask that you obtain a receipt of proof of postage as any items lost in return to us are at the responsibility of the sender.